Return Policy

Return Policy

We are committed to providing you with high-quality products and services. If you are not satisfied with your purchase, we are willing to assist you with our return policy:

1. Conditions for Return:

   • The product must be in its original condition, unused, and undamaged.
   • Return requests must be submitted within 30 days of receiving the product.
   • Please ensure to include the original purchase receipt or order number.

2. Return Process:

   • Please contact us via our customer service email (hello@steelearringhub.com) providing your order information and reason for return.
   • We will promptly review your request and provide return instructions.

3. Refund Method:

   • Once the return request is approved, we will refund the amount based on your original payment method.
   • The refund amount will include the original product price but does not include any shipping fees.